Online dispute resolution:

The European Commission provides a platform for online dispute resolution (OS). You can find the platform at Consumers have the opportunity to use this platform to settle their disputes. Settlement of consumer disputes: We are not obliged to participate in a dispute settlement procedure before a consumer arbitration board and will decide individually on a case-by-case basis.

Ursula Wiik, Ursula Wiik GmbH

Krögerweg 9, 48155 Münster Germany